Stakeholder deliverables


Shareholders
Higher dividends and stock value.

Top Management
Costs reduced: predictable & controllable, leading to higher profitability. Improved operational control, discipline, morale & motivation. Sustained quality, constantly improving customer service.

Mid Management
Balanced workload, improved co-operation, objective ownership, improved and reliable controls over work, at the point of delivery. Constant and sustained improvement, culture and ability.

Supervisors
Improved skills. Better control of work process.
Higher job satisfaction.